Medisa
User Guide

How to Access Medisa

The ways to use Medisa: web, PWA on mobile, side panel, and the desktop app.

Medisa can be reached in several ways. They all use the same account and the same data, so you can start recording on a phone and carry on reviewing on a computer.

At a glance

Access methodWhat it is forStatus
Web appDay-to-day use on a computerAvailable
Android appRecording on the moveAvailable on Google Play
PWA (iOS & Android)Alternative that needs no app storeAvailable
Side panelMoving results into a hospital systemAvailable
Desktop appDay-to-day use without a browserComing soon

Web app

The fastest way to start: open app.medisa.io in a browser, nothing to install. Best for use at the desk on a large screen — reviewing and editing SOAP notes is most comfortable here.

app.medisa.io
The Medisa home screen in a desktop browser with a greeting for the doctor, a Start Recording button, and an audio upload button
The web app on a computer — the main screen for recording and reviewing.

Open app.medisa.io in your browser.

Sign in with your account. See Authentication.

Allow microphone access when the browser asks — without it, recording cannot start.

Use an up-to-date Chromium-based browser (Chrome, Edge) or Safari. Recording needs microphone access, which browsers only grant over a secure connection.

On a phone

On a phone, Medisa opens in its own window without an address bar and keeps recording even when the connection is poor. This is the best option for doctors who move between rooms or practise in more than one place.

Medisa on a phone: the active clinic banner, a Start Recording button, a total recording time card, and a bottom navigation bar with Home, Patients, Recordings, and Settings
On a phone — the layout adapts, the content is the same.

Android users can install it from Google Play. iOS users install it straight from Safari.

From Google Play (recommended)

  1. Open Medisa on Google Play.
  2. Tap Install.
  3. Open the app and sign in with your account.

Or install straight from the browser

  1. Open app.medisa.io in Chrome.
  2. Tap the three-dot menu in the top right.
  3. Choose Install app or Add to Home screen.

Why install it?

Recordings are written to the device first, so Medisa keeps working when the signal drops and uploads by itself once the connection returns. Installing it as an app makes that storage more reliable and the app quicker to reach than a browser tab.

Side panel

A browser extension that shows your sessions and SOAP notes in a side panel, next to the hospital system you already use. Useful when notes have to be moved into another system without jumping between tabs.

The Medisa Smart Companion extension showing the selected patient session, EMR and Transcript tabs, and a SOAP note with a Copy button
The side panel shows the SOAP note ready to copy, beside another system.

The extension does not record audio — recording always happens in the web app or on your phone. The extension only reads existing sessions and helps move the results across.

Installation and pairing are covered in Side Panel Extension.

Desktop app

Coming soon

The Medisa desktop app is in preparation and has not been released yet. Until it is, use the web app on your computer — the capabilities are the same.

Which one should you use?

  • Everyday work in the consulting room — the web app.
  • Moving between rooms or practising in several places — the app on your phone.
  • Copying notes into a hospital system — the web app or your phone to record, the side panel to move them across.

You do not have to pick one. They all share the same account and the same data.

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